Frequently Asked Questions
Everything about delivery times, claiming orders, payments and keeping your account safe.
Most orders go out within minutes during active hours. Every item page shows its own delivery estimate, and you can follow your order on the Claim Order page.
Open Claim Order in the top bar, enter your order number and the email you checked out with, then confirm your Roblox username. Stay online in-game so we can send the trade or friend request.
Only your Roblox username. We never ask for your password, email code or two-factor codes — if anyone claiming to be us does, it is not us.
Stay online for a few minutes after you claim. If we miss you, claim the order again or reach out through Support and we will deliver it again.
Yes. If your Roblox account can play the game, you can order — delivery happens in-game, so your location does not matter.
Checkout runs through Shopify's secure checkout. The cards and wallets available to you are shown there before you pay.
Yes. Prices are in US dollars and shown on every item. Any taxes or extra fees are calculated at checkout before you confirm.
We buy in volume and keep the store lean, so we can pass the saving on. The price you see on an item is the price you pay.
Items are digital and cannot be taken back once delivered, so delivered orders are final. If an order was never delivered, contact Support and we will deliver it or refund it.
We only need your username and deliver through the game's own trade or friend systems. We never ask for your login, and your card details are handled by Shopify — we never see them.
Delivery uses the normal in-game trade and friend request systems, and we never touch your account login. Keep your password private and you are in control.
No. ShopBloxs is an independent store and is not affiliated with, sponsored or endorsed by Roblox Corporation.
MM2 items are sent as an in-game trade to your username. Open the trade, accept it, and the knife is yours.
Pets are sent through an in-game trade, so trading needs to be unlocked on your account. The item page lists anything extra you need.
Items labelled Permanent stay on your account for good. Any fruit that is not permanent says so in the item title and description.
We deliver per the note on the item page — usually an in-game trade or a direct handover. Follow that note and stay online after claiming.
Still need a hand?
Already ordered? Claim it and we'll pick it up from there.
We never ask for your password